About the course

Explore the transformative potential of AI in the Hospitality industry while emphasising the crucial role of human connection. We'll discuss how AI can enhance, not replace, the human element, empowering staff to provide more personalised service and create memorable dining experiences. Key Takeaways: • AI is a powerful tool for enhancing customer service. • Personalisation is key to creating exceptional dining experiences. • Human interaction remains essential in the Hospitality industry. • AI can free up staff to focus on building customer relationships. The future of Hospitality lies in the synergy between AI and human touch. Who Should Attend: • Restaurant owners • Culinary, Pastry and Beverage Professionals • Front Line Service Professionals • Anyone interested in the future of dining

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Discover how Artificial Intelligence is revolutionising the Hospitality sector.

Master the art of effective questioning to unlock valuable insights and expert guidance.

Empower your business with cutting-edge AI strategies and resources for success.

Meet Your Instructor Justin Foo

A French-trained culinary artist turned tech-savvy media entrepreneur, as he demystifies the world of AI in F&B.  With over 17 years of experience in the culinary arts, from Michelin-starred kitchens to building his own media agency, Feeding the Tech Generation www.fttg.tv Justin brings a unique blend of culinary expertise and digital innovation to the table. He's not just talking about AI; he's living it, helping brands leverage the power of technology to tell their stories and connect with their audiences.

Curriculum

5 Chapters · 11 Lessons

  1. 1

    Introduction

    1. (Included in full purchase)

      Purist vs. AI Adopter

  2. 2

    Module 1.1: Lessons From Netflix - Using AI Analytics For Personalisations

    1. (Included in full purchase)

      Analysing Data With AI

    2. (Included in full purchase)

      Have you started adopting AI in your business?

    3. (Included in full purchase)

      Challenge Task: Personalisation Brainstorm for Your Establishment

  3. 3

    Module 1.2: Lessons From Dominos - Building Automations With AI

    1. (Included in full purchase)

      Building Chat Bots With AI

    2. (Included in full purchase)

      Challenge Task: Your AI-Powered Chatbot Blueprint

  4. 4

    Module 2: The Human Touch & AI

    1. (Included in full purchase)

      Enlightened Hospitality Enabled Through AI Training

    2. (Included in full purchase)

      Challenge Task 1: Enhancing Human Connection with AI Insights

    3. (Included in full purchase)

      Challenge Task 2: Designing an AI-Powered Onboarding Enhancement

  5. 5

    Module 3: A Symbiotic Relationship

    1. (Included in full purchase)

      Your AI Adoption Roadmap in Hospitality

    2. (Included in full purchase)

      HosPro Academy - Your Feedback Matters!

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