About the program

The Hospitality landscape is changing faster than ever. Rising costs, shifting consumer preferences, and the pressure to innovate are just some of the challenges facing businesses today. In this dynamic environment, artificial intelligence (AI) has emerged as a game-changer, offering unprecedented opportunities for growth and efficiency.

This series isn't about theoretical concepts; it's about practical, real-world applications of AI that you can implement in your business today. This comprehensive series of 10 talks will equip you with the knowledge and tools you need to thrive in the age of AI.

From optimising menus and streamlining operations to building a winning brand and predicting future trends, you'll discover how AI can help you:

  • Boost your bottom line and increase profitability

  • Enhance customer experiences and build loyalty

  • ⁠Streamline operations and improve efficiency

  • Innovate your offerings and stay ahead of the curve

  • Make data-driven decisions and maximize your ROI

1: The Future of Hospitality AI and the Human Touch

Available Now!

Explore the transformative potential of AI in the Hospitality industry while emphasising the crucial role of human connection. We'll discuss how AI can enhance, not replace, the human element, empowering staff to provide more personalised service and create memorable dining experiences.
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2: Building a Winning F&B Brand with AI: From Concept to Execution

Available Now!

Equip yourself to craft a powerful brand identity, from initial concept to effective execution, so you can establish a strong foundation for your business.
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3: Data-Driven Menu Mastery

Course Release Date: 8 July 2025

Dive into the art and science of menu creation, so you can transform your menu from a list of dishes into a strategic tool for profitability and customer satisfaction. Go from planning to execution.
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4: AI for Bar Efficiency

Available 30 June 2025

Crafting the Perfect Cocktail. Unveil how AI revolutionises bar operations, from optimising inventory to creating unforgettable cocktail experiences, so you can maximise efficiency and elevate the customer experience.
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5: Beyond Traditional CRM: AI for Customer Retention

Webinar Date: 24 July 2025

Explore how AI takes customer relationship management to the next level, so you can build stronger connections and foster lasting loyalty that drives growth.
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6: AI-Driven F&B Marketing Campaign Planning and Execution

Webinar Date: TBC

Be empowered to create highly effective marketing campaigns, leveraging AI to target the right audience with the right message, so you can maximise your marketing ROI with precision.
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7: AI-Powered Marketing on a Shoestring Budget

Webinar Date: TBC

Discover how AI becomes your powerful and affordable tool, so businesses with limited marketing resources can achieve impactful results without breaking the bank.
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8: Training Your Team for the Age of AI

Webinar Date: TBC

Address the crucial aspect of preparing your team for the future, providing strategies for training, upskilling, and fostering a culture of innovation, so you can ensure your business is ahead of the curve.
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9: From Data to Dollars: Measuring the ROI of AI

Webinar Date: TBC

Be equipped with the knowledge and tools to track the impact of your AI investments, allowing you to demonstrate the value of AI and make data-driven decisions that secure your future success.
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10: Predicting the Next Big Thing: AI and F&B Trend Forecasting

Release Date: TBC

Look ahead, exploring how AI anticipates future trends in the hospitality industry, so you can stay ahead of the curve and innovate your offerings with confidence.
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